Frequently Asked Questions

From time to time we have customer questions that may be of interest to other customers. The most common questions are listed below.

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Q: Do you work on AccuTemp steamers and grills?
A: Yes, our technicians are factory trained on all AccuTemp equipment. We have even made suggestions to AccuTemp for improvements which have been implemented by them.

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Q: Do you have a warranty for your service work?
A: Yes, All labor performed by us is warranted for 30 days or as otherwise indicated in writing on your invoice. All materials, parts and equipment are warranted by the manufactures' or suppliers' written warranty only.

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Q: Is the location of a steamer important?
A: Yes, placing a steamer too close to a high heat source will affect the performance of the unit. We have had customers place their steamer right over a hot stove. The end result was parts needing to be replaced before they should have because of the excess heat and grease rising from the stove.

 

Related resources

• More information about AccuTemp products can be found at www.accutemp.net 
• More information about Vanguard products can be found at www.vanguardtechnologyinc.com
• More information on Hobart products can be found at www.hobartcorp.com